Online menu and customer orders

Currently available features

• A public menu with a store-specific URL, slug availability checks and selected products published online.
• Store branding, product photos and categories, with menu and table QR codes.
• Delivery, pickup and in-store orders associated with a table.
• Capture customer name, WhatsApp number and order details, with a public tracking page.
• Poll for orders every 30 seconds, with sound notifications, status tabs and mark-as-seen controls.
• Manually update order status and open a WhatsApp conversation with the customer.
• Review removed products, changed prices and insufficient stock before transferring an order to checkout.
• Link the paid invoice to the order to display payment status in tracking.
• Synchronize the catalog every ten minutes when changes exist.
• Opening hours, timezone settings and manual closing that keeps the menu browsable while stopping orders.
• Allow preorders outside opening hours or when the POS is offline for over three minutes, according to store settings.
• A tab for orders received while closed, with anti-bot and rate-limit protections.
• Remove customer personal information from the menu service after 90 days.
• Send pending order-status updates when connectivity returns.
• Associate an existing customer with a menu order by matching the phone number.

Explore the rest of the system